Terms & Conditions

Privacy 
Freedom Mobility Scooters respects your privacy and complies with the Privacy Act 1998(Cth). Information provided to us is used solely for marketing purposes and will not be sold or passed on to third parties without your consent. To remove yourself from our database, send an email via the “Contact Us” section of this website with the title unsubscribe.

Contact Details
Freedom Mobility International Pty Ltd
trading as Freedom Mobility Scooters
AUSTRALIA
Ph: 03 909 58434
Ph: 0418 321 471
info@freedommobility.com.au

Payment Types
All prices quoted are in Australian Dollars ($AUD) orders are welcome. Payment can be made by Visa, Master Card, Cash or EFT. A CCV number is needed to be quoted when making credit card payments, and is made up of the last 3 digits of the number above your signature on the rear of your card.

Delivery Charges

Most orders are packed the same day or the next day. FREEDOM MOBILITY SCOOTERS Delivery charges vary, depending on destination, and method of freight. Please allow up to five (5) to seven (7) working days for delivery. Please Note that we are unable to deliver to PO Boxes.

Refund Policy

FREEDOM MOBILITY SCOOTERS complies with Australian Consumer Law regulated by the Department of Fair Trading in regard to damaged or faulty goods. Please choose carefully when purchasing a Mobility Scooter or Golf Buggy. Due to the bulky nature of our products, we do not  give refunds if you simply change your mind, or make a wrong decision. If the goods are faulty in any way, they will be either repaired, or replaced at the sole discresion of Freedom Mobility Scooters, or its Authorised Agent. If you have any concerns or questions, please do not hesitate in contacing our Head Office on 03 9870 1565 or by email at info@freedommobility.com.au.

Out of Stock Policy

Should an item you order be currently out of stock, FREEDOM MOBILITY SCOOTERS will place on back order the item on your behalf. A 50% deposit will be required to secure this purchase. Please note that once an order has been placed, and the backorder is in the system we will be unable to refund the initial 50% deposit.

Freedom Mobility Scooters Terms and Conditions is part of any Business. This information outlines all the policies attached to all aspects of Freedom Mobility Scooters. These include shipping, warranty, repairs, charges, credit card privacy etc: